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Stairpay
Built for shared owners

Shared ownership, simplified.

Understand your home, manage your costs and make your next steps with confidence.

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1 in 3 shared ownership homes are on Stairpay

Housing associations we work with

Clarity on your home

Information at your fingertipsYour property data and documents in one place. Never wonder where you stand again.Manage your home
Understand your leaseUpload your lease and get 24/7 answers to the questions on your mind.Ask about your lease
See what you could affordExplore how staircasing could change your costs and plan for your future with our calculators.Check your affordability
Manage your applicationsGet clarity on the staircasing process and submit an application to your landlord directly from your account.Start a transaction

All your questions, answered

Ask your shared ownership questions

General information about shared ownership, not financial or legal advice. Always check your own lease.
Can I buy more of my home, and by how much?

Yes. Buying a bigger share is called staircasing, and most shared owners can build up their share over time. Your lease sets the rules: the smallest share you can buy at once, how often you can buy, and whether you can reach full ownership. Upload your lease and we will tell you what yours allows.

Check what you could afford
Why has my rent gone up?

You pay rent on the share of your home you do not own. Your lease sets out how that rent is reviewed and when, and most are reviewed once a year using a formula written into the lease. Your landlord should tell you before it changes and show you how the new figure was worked out.

Ask about my rent review
What is my service charge for?

It covers running the building and any shared areas, such as repairs, maintenance, insurance, cleaning and grounds. It is separate from your rent and it can change from year to year. You are entitled to ask your landlord for a breakdown of what you are being charged for.

Ask about my service charge
What does my lease actually let me do?

Your lease is what decides whether you can make changes, sublet, keep a pet or sell, and which of those need your landlord's permission first. It varies a lot between leases, so a general answer is rarely the right one. Upload yours and we will answer from your document.

Upload your lease
What will it cost to buy a bigger share?

The share is priced from a valuation of your home at the time you buy it, not from what you originally paid. On top of the share itself, budget for the valuation, legal fees and any mortgage costs. Our calculator gives you a rough figure before you commit to anything.

Work out my numbers
How do I sell my share?

You tell your landlord first. They usually get a set period to find a buyer before you can go to the open market, and a valuation sets the price. The length of that period is written into your lease, so check yours or ask us to read it for you.

See how selling works
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Your home, without the guesswork

Shared ownership is one of the least understood ways to own a home in the UK, and finding the answers you need can feel like a maze. We're building the tools shared owners should have access to from the start.

We work directly with housing associations so you can get the answers you need about your home, when you need them. Always free for shared owners.

Trusted by over 10,000 shared owners

Very useful and easy to use

Stairpay gave me a clearer understanding of what level of staircasing might be affordable and helped me evaluate my options more confidently.
Emre Tarhan24th April, 2026

Flawless

I am so grateful for Stairpay's help, genuinely cannot thank them enough for all of the amazing support and advice I received!
Jonathan Beaumont11th June, 2023

Easy and helpful

I would 100% recommend Stairpay's free mortgage broker service.
Martin Goode2nd June, 2023

My new favourite company!

I truly could not have a higher opinion of the service I've received from Stairpay.
Charlie Green20th May, 2023

Great service

Stairpay stayed on top of everything and chased other parties for updates or actions as required.
Stephanie Winter9th May, 2023

Manage your home with confidence today

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